Privacy Policy
Last Updated: October 2025
Introduction
This Privacy Policy (“Policy”) applies to the processing of personal data by TransOcean Lab (“TransOcean,” “we,” “our,” or “us”) in connection with the provision of our website www.transoceanlab.io (the “Site”) and all associated services and products (collectively, the “Services”).
At TransOcean Lab, we respect the privacy of every visitor and user of our platform. We are committed to protecting personal data and ensuring a secure, transparent, and compliant online experience for all users.
Purpose of This Privacy Policy
This Policy explains:
What personal information we collect;
How we use, store, and share it;
The legal basis for our processing; and
Your rights regarding your personal data.
This Policy applies to personal data collected directly from you or through third parties in connection with our Services. It does not apply to data collected by external websites linked from our platform.
About TransOcean Lab
TransOcean Lab is a global liquidity infrastructure company providing AI-powered, cross-chain, and on-demand liquidity (ODL) solutions for institutional, DeFi, and Web3 clients.
TransOcean Lab operates as the data controller for personal data processed in relation to our Site and Services.
For any privacy inquiries, please contact:
📧 compliance@transoceanlab.io
How We Collect Information
We collect personal information in the following ways:
Website Interaction: When you visit our Site, we automatically collect information such as your IP address, browser type, device details, and referral links.
Forms and Submissions: When you contact us, request information, or register for services, we may collect your name, email address, phone number, company name, and related details.
Business Relationships: When you partner or transact with us, we collect relevant business and compliance data to verify identity and meet regulatory obligations (KYC, AML).
Third-Party Sources: We may receive data from analytics providers, payment processors, or integration partners to improve our Services.
Cookies may also be used to enhance site performance. You can manage or disable cookies through your browser settings.
Information We Collect
Depending on your interaction with us, we may collect:
Name, job title, company, and contact information;
Email address and phone number;
IP address and device identifiers;
Geolocation and browsing details;
KYC/AML-related documentation (for institutional or investment clients);
Business correspondence and communication data.
How We Use Your Information
We use personal data for the following purposes:
To operate, manage, and enhance our Site and Services;
To provide liquidity, lending, staking, and financial technology services;
To comply with legal and regulatory requirements (KYC/AML);
To communicate with clients and partners;
To deliver marketing communications (where permitted);
To improve operational efficiency through AI-powered analytics and automation;
To process recruitment applications and manage our workforce.
Our processing is based on legitimate interests, contractual necessity, and legal obligations under applicable laws.
Risk Management & Transparency
The digital asset industry faced major challenges in 2022, revealing critical gaps in risk management and transparency. TransOcean Lab stood resilient — guided by a foundation of strong governance, security, and compliance. We continue to uphold these principles, ensuring all user and partner data is managed with integrity and accountability.
Disclosure of Personal Data
We may share your personal data with:
Affiliated entities within TransOcean Lab for operational and compliance purposes;
Service providers and partners who support our infrastructure, cloud storage, and compliance systems;
Regulatory authorities, when required by law;
Professional advisers, such as legal and financial consultants;
Technology vendors, including AI and blockchain analytics partners, strictly for improving service performance (never for resale or unauthorized use).
All third-party partners are bound by confidentiality and data protection obligations consistent with global privacy standards.
Security of Your Information
We maintain industry-grade security controls to protect your personal data, including:
Encryption and secure data storage;
Multi-layered access controls;
Audited smart contract and blockchain infrastructure;
Real-time AI threat monitoring; and
Compliance with GDPR, CCPA, and global data protection standards.
While no digital transmission is 100% secure, TransOcean Lab continuously upgrades its systems to protect your data from unauthorized access or misuse.
Data Retention
We retain your personal data only as long as necessary to:
Fulfill our contractual and regulatory obligations;
Maintain ongoing client relationships; or
Comply with legal, tax, and audit requirements.
Retention periods vary depending on the nature of data and jurisdictional rules.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access and receive a copy of your data;
Correct or update inaccurate information;
Request deletion (where legally permissible);
Restrict or object to processing;
Withdraw consent for marketing or automated decision-making;
Lodge a complaint with a data protection authority.
You may exercise these rights at any time by contacting us at compliance@transoceanlab.io.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect regulatory changes, technology updates, or new service offerings.
Any material updates will be communicated via email (if applicable) and posted on this page with a revised “Last Updated” date.
International Data Transfers
As a global platform, TransOcean Lab may transfer personal data internationally between its entities and partners.
Where data is transferred outside your region, we ensure compliance with GDPR-approved mechanisms such as Standard Contractual Clauses (SCCs) or equivalent safeguards.
